Ok 11 Terms & Conditions — Complete Terms for Membership & Betting

By using the ok 11 website or app, you are automatically deemed to have accepted these Terms & Conditions. We therefore recommend reading them carefully before creating an account — it is in your own best interest.

These Terms & Conditions constitute a legally binding agreement between ok 11 and all its registered members. ok 11 may update these terms at any time, and users will be notified accordingly.

To open an account with ok 11, the following requirements must be met:

• Minimum age is 18. A national ID card or passport may be requested for age verification.
• Each person may hold only one account. If multiple accounts are created, all of them will be closed.
• Accurate information must be provided at the time of registration. Submitting false details may result in account suspension.
• Keeping the account password secure is entirely the user's responsibility.
• Operating an account on behalf of another person is strictly prohibited.

Payment rules on ok 11 are straightforward and transparent. There are no hidden fees.

• Minimum deposit: ৳500 via bKash/Nagad/Rocket.
• Minimum withdrawal: ৳500. The maximum limit varies according to your account's VIP level.
• ok 11 does not charge any withdrawal processing fees. However, your mobile banking provider may apply their own charges.
• Withdrawal requests are typically processed within 5 minutes. In rare cases, it may take up to 24 hours.
• Withdrawals are preferred to be processed back to the same payment method used for the deposit.
• ok 11 may request additional verification for any unusual or suspicious transactions.

To withdraw winnings from a bonus balance, the wagering requirements attached to that bonus must first be fulfilled.

Ok 11's bonus offers are designed to provide genuine value. However, each bonus comes with its own terms that must be followed.

• The welcome bonus is available once per user only, on their first deposit.
• Wagering requirements must be completed within a set period after the bonus is credited (typically 7–30 days).
• Bets with odds of 1.5 or lower are generally not counted towards bonus wagering.
• Two bonuses cannot be active at the same time — you cannot claim a new bonus until the current one is completed.
• ok 11 reserves the right to withdraw or modify any bonus at any time without providing a reason.
• If bonus abuse is detected, the account and any winnings may be forfeited.

Ok 11's betting rules are designed to ensure fairness for all users.

• Once a bet is confirmed, it cannot be cancelled — unless ok 11 itself has posted incorrect odds.
• If a match is abandoned or postponed, the bet amount is generally refunded. Rules may vary by sport.
• If incorrect odds are displayed due to a technical error, ok 11 reserves the right to void the affected bets.
• Pre-match bets placed before a match begins will be settled based on the official result.
• In live betting, odds can change at any moment. The odds at the time of bet confirmation are the ones that apply.
• ok 11 reserves the right to review and reverse any outcome that is clearly erroneous.

All ok 11 members must follow the code of conduct below. Adhering to these rules helps maintain a fair environment for everyone.

• Manipulating the system through betting syndicates or coordinated group betting strategies is strictly prohibited.
• Placing bets using automated bots, scripts, or any third-party software is strictly prohibited.
• Using ok 11 for money laundering or any illegal purpose is strictly prohibited and may result in legal action.
• Disrespectful behaviour or harassment of other users is strictly prohibited.
• Any attempt to hack or gain unauthorised access to ok 11's systems is strictly prohibited.

Ok 11 takes the security of your personal information very seriously. To learn more, visit our Privacy Policy page.

• Your personal information is never sold or shared with third parties.
• Information collected during the KYC process is used solely for identity verification and fraud prevention.
• Information may be disclosed to regulatory authorities where required by law.
• All data is protected with 256-bit SSL encryption.

Ok 11 strives to deliver the highest quality of service; however, ok 11's liability is limited in the following areas:

• ok 11 is not liable for any bets lost due to internet disconnection or device failure.
• ok 11 is not responsible for issues caused by third-party technical failures, such as payment gateway or internet service disruptions.
• Services may be temporarily unavailable due to circumstances beyond our control, such as natural disasters or government directives.

Ok 11 may suspend or permanently close an account without prior notice under the following circumstances:

• Violation of any clause in these Terms & Conditions.
• Operating multiple accounts.
• Fraud or bonus abuse.
• Suspicion of money laundering or any other illegal activity.

Users may also close their account at any time. In that case, any valid balance will be refunded in full.

Ok 11 reserves the right to modify, amend, or remove these Terms & Conditions at any time. Users will be notified of significant changes via email or an in-platform announcement.

Continued use of the platform after updated terms have been published will be considered acceptance of the new Terms & Conditions.